All items are made with love and packaged with care.
Returns & Exchanges
I gladly accept exchanges or returns within 14 days
Please contact me at Jewelry@Donaice.com to process your return.
Ship items back to me within: 30 days of delivery
Refund is processed within 7-10 business days of item received and must be in good condition, with original packaging.
Repairs are available within the first year of purchase for a $25 standard fee
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)